Privacy policy

This page explains how MyNutrack (“we”, “the application”) handles personal information when you use our website and our mobile nutrition-tracking app.

By using our services you accept these practices within the limits of applicable law.

The publisher of MyNutrack is responsible for personal data processed through the service and can be reached at the email address at the end of this document.

We may collect: account identifiers (name, email address, user id); the profile details used to calculate your targets (such as gender, birth date, height and weight); nutrition-related tracking data that you voluntarily enter (goals, meals, foods, macros, calories, weight or other metrics you choose to store); the foods you search for in the app; your premium purchase history; technical data such as device type, app version, crash reports and limited operational logs necessary for reliability and security; and the messages and images you send us via support.

When you scan a meal with a photo or log one by voice, the photo or recording is sent to our servers and analysed by an AI service to estimate the foods and nutrients. Voice recordings are processed only for that analysis and are not stored. Photos you choose to keep, such as your profile picture or an image sent to support, are stored with your account.

To pre-select your country and phone code, our server looks up the country of your IP address in a database kept on our own server (IP geolocation by DB-IP, db-ip.com, CC BY 4.0). Only the country is used and saved with your account; you can change it at any time. Your IP address itself is not sent to anyone else or stored for this purpose.

We do not ask for special-category data beyond what you voluntarily associate with your nutrition diary in the app.

If you choose to connect it, the app reads two types of data from Health Connect (Android) or Apple Health (iPhone): your step count and your active calories burned. We never read any other health data and never write data to Health Connect or Apple Health.

We use this data only to show your daily activity on the app’s home screen, next to the calories you eat. It is read and displayed on your device: it is not sent to our servers, not shared with third parties, not sold, and not used for advertising.

This access is optional and you can remove it at any time: on Android in Health Connect → App permissions → MyNutrack; on iPhone in Settings → Health → Data Access & Devices → MyNutrack.

Our use of information received from Health Connect complies with the Health Connect Permissions policy, including the Limited Use requirements.

The mobile app includes the Meta (Facebook) SDK so we can measure how well our ads on Facebook and Instagram work: which ad led to an install, and whether that install went on to create an account.

The SDK sends Meta your device’s advertising identifier (IDFA on iPhone, Google advertising ID on Android) and a small set of app events: app installs and opens, account creation, completing onboarding, setting a goal, logging a first meal, viewing premium content and starting a checkout. These events never include your name, email address, meals, weight, photos, voice recordings or health data. Meta may also use this information under its own data policy (facebook.com/privacy/policy).

On iPhone, the advertising identifier is shared only if you allow tracking when the app asks; you can change this at any time in Settings → Privacy & Security → Tracking. On Android, you can reset or delete your advertising ID in your device settings (Settings → Google → Ads, or Settings → Privacy → Ads, depending on the device).

We use your data to deliver and improve nutrition tracking features, manage authentication, protect the platform, reply to requests, comply with legal obligations and, where required, send product-related notices with consent.

Depending on the case, processing is based on the contract when you create an account, legitimate interests such as securing and improving the service, or consent when the law requires it.

We retain data only as long as necessary for these purposes or legal obligations. Inactive accounts may be deleted or anonymised after a reasonable delay unless the law obliges retention.

We use service providers that process data on our behalf and are bound by confidentiality: hosting and infrastructure; Google Firebase for sign-in, push notifications and crash reports; Google Gemini to analyse meal photos and voice logs; and Chargily Pay to process premium payments.

The only data shared with a third party for its own purposes is the advertising measurement described in section 5 (Meta). We do not sell your personal data.

If processing occurs outside your country, we rely on safeguards permitted by applicable law.

Depending on your jurisdiction you may ask for access, correction, deletion, restriction, portability, objection, or withdrawal of consent, and lodge a complaint with a supervisory authority.

Exercise your rights via the email address below; we may request proof of identity before responding.

Our site may use cookies or similar technologies for essential operation, analytics, or preferences; you may limit some via browser settings.

We implement reasonable safeguards against unauthorised loss or access; no digital system can be guaranteed 100% secure.

We may revise this notice to reflect product or legal changes. The publication date appears below; continued use after notice may imply acknowledgement where the law permits.

Questions about privacy or data: support@mynutrack.site